Terms & Conditions of Sale

In using this website you are agreeing to our terms and conditions. Please read them carefully and keep a copy for future reference. For details of our cookies and privacy policy please see the cookies and privacy policy page on our website.

These terms and conditions apply to all transactions on this site. They do not affect your statutory rights.

This site is owned and operated by The Border Mill Ltd. (‘The Border Mill’, ‘we’ or ‘us’ or ‘our’). If you have any questions or comments with regard to these terms and conditions please contact us by either email: shop@thebordermill.co.uk or phone: 07952 264917 (John) or 07950 563433 (Juliet) Monday–Friday, 0900 to 1700.

These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions you may not use or access this website.

The contract between us

Any contract for purchases made through the website will be with The Border Mill Ltd. We must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed.

Once payment has been received, we will confirm that your order has been received by sending an email to you at the email address you provide in your registration form. The shipment email will include your name, the order number and the total price. Our acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.

The Border Mill is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.

General terms

These terms and conditions and all transactions relating to this website are governed by Scottish law and are subject to the non–exclusive jurisdiction of the Scottish courts. We do not accept amendments to these terms and conditions.

These terms and conditions only cover The Border Mill Ltd. website. Any other websites which are linked to from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.

This website

The Border Mill owns the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may not use, download, copy, publish, transmit or otherwise make available by any other means. Any use or reproduction of the material or content without prior written consent is strictly prohibited.

You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.

While we will use reasonable endeavours to verify the accuracy of any information we place on The Border Mill website, we make no warranties, whether express or implied in relation to its accuracy.

We make no warranty that The Border Mill website will meet your requirements or will be uninterrupted, timely or error–free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the website.

We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through The Border Mill website.

Payment details

The Border Mill Ltd. accepts payment by cheque or Credit/Debit card via Cardsave and PayPal. All card purchases will be completed through the secure PayPal or Cardsave websites. For further information, please visit www.paypal.co.uk or www.cardsave.net.

All product prices and delivery charges are shown in UK pounds sterling.

Goods will only be prepared for delivery once payment has been confirmed to us.

Availability of goods you order

We keep a limited stock of finished products. Most of our goods are made to order. We endeavour to fulfil orders within two weeks, but there will be occasions when this cannot be met due to stock availability or volume of orders received.  If this is the case, we will contact you by email at the address given by you in your order form to advise you of our anticipated delivery date.

If we are unable to produce the goods ordered by you, or if you are not happy with any possible delay in delivery, any sum debited by The Border Mill will be re-credited to your bank, PayPal or Cardsave account. The refund will be made as soon as possible and in any event within 30 days of your order. The Border Mill will not be obliged to offer any additional compensation for disappointment suffered. Please visit www.paypal.co.uk or www.cardsave.net for details of their refund procedures. The Border Mill is not responsible for any service charges made to the customer by PayPal or Cardsave for their transaction services.

Please note: we endeavour to bring our customers the best value we can by running special offers, but please remember stocks are limited at the special offer price, and subject to availability. We update our website as quickly as we can to minimise disappointment. The process of updating the website when goods have sold out at promotional price can take a few hours to update.

Changes to this agreement

The Border Mill reserves the right to make changes to our site, policies, and these terms and conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unforeseen, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining conditions.

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