Delivery

Sending us your fleece

Mill-contactPlease send your fleece to us a couple of weeks before your processing date – we’ll send you a reminder if necessary. Put the fleece into a plastic bag inside a box or strong bag (stuff it in as much as you can – it won’t come to any harm for a short time) and send it via post, Parcelforce or other courier to:

The Border Mill
Unit 3, Duns Industrial Estate
Station Road
Duns
Berwickshire
TD11 3HS

Don’t forget to include an order form for each batch of fleece to be processed separately (but there’s no need to include all the contact details on each one if you’ve got several batches).

Delivery charges (for return of your yarn)

We use Parcelforce for our deliveries, as our contract provides good value for money and the packages are all individually tracked and signed for. But, you’re welcome to arrange collection of your yarn – either in person or via another collection service – just let us know.

Our charges for packaging and delivery are as follows:

Up to 5 kg   £15.00 + VAT (= £18.00)
Up to 10 kg £17.50 + VAT (= £21.00)
Up to 15 kg £20.00 + VAT (= £24.00)
Up to 20 kg £22.50 + VAT (= £27.00)
Up to 25 kg £25.00 + VAT (= £30.00)
Up to 30 kg £27.50 + VAT (= £33.00)

Apologies, but Parcelforce impose a surcharge of £5.00 for the Isle of Wight; and £8.00 for Northern Ireland (all plus VAT).

International deliveries

We can offer good rates for delivery outside the UK – please contact us for details.

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